How to Use iPhone Hotspot (AND Troubleshoot)

iPhone Hotspot Instructions

• Turning on the Hotspot

Launch Settings, and tap General -> Network (or Cellular) -> Personal Hotspot. After you turn on the hotspot for the first time, the Personal Hotspot item will then appear at the top level of the Settings app.

• Shutting down the Hotspot

When you’re ready to turn the hotspot feature off, use Settings to tap the Off button in the Personal Hotspot item. I recommend plugging in an iPhone via USB or a power adapter to avoid running out of juice.

• Troubleshooting the Hotspot

if you are having trouble with your hotspot and it was recently working please try "resetting the network settings.

To reset your iPhone's network settings, tap your way to Settings > General > Reset > Reset Network Settings.

After a few seconds the device will reboot.  At this point you will need to go back to settings>general>network (or cellular)>Personal Hotspot and it should continue working.

Then on your computer please do the following:

1.Click Start and select Control Panel.

 

2. Open Network and Sharing Center.

 

3. Click Manage Wireless Networks.

 

4. Remove the IPhone wireless network listed in this list.

 

5. Restart computer and reconnect to your wireless network.(You will have to re-enter the security key)

If you have had the hotspot in the past and the troubleshooting above does not work please call or email the helpdesk for further assistance.